Program Analyst

Website CES, LLC

Integrity At Work

Job Description Summary: 

CES is seeking a Program Analyst who will be responsible for assisting in daily operations related to the performance of work on a federal program reducing youth access to tobacco through compliance inspections in 13 states nationwide. The Program Analyst will assist management staff and coordinate with field staff to support operations as necessary. This position will be based out of our office in Bethesda, MD. 




Monitor the workflow to ensure minimum backlog and maximum productivity.  
Assist Program Coordinators (PCs)/Back-Up Program Coordinators (BPCs)  
Research and identify recruitment resources for Inspectors and Minors within jurisdictions assigned 
Provide summaries of candidate’s attributes with respect to the hiring criteria for presentation to PC/BPC 
Enroll and process Inspectors/Underage Purchasers to include paperwork, identification badges, cell phones, and other equipment 
Ensure that training program is administered to all incoming staff 
Create and audit payroll files for field staff 
Develop invoice back-ups on a monthly basis 
Analyze data metrics to assist with forecasts 
Provide weekly jurisdiction updates 
Assist Program Manager, PC/BPC with day to day operations 
Track project milestones using internal databases (excel, salesforce, etc) 
Create high quality Word, Excel, and PowerPoint documents 
Identify and select retailers for inspection 
Pre-screen retailers through online research 
Place phone calls to verify retailer information 
Distribute and track government property using internal databases 
Other duties as assigned 

Required qualifications/skills: 


Bachelor’s degree and at least one (1) plus years of relevant experience (A certificate or diploma from an accredited institution in a business-related field is preferred.) 
Demonstrated administrative support skills 
Comfortable making numerous daily phone calls 
Excellent written and verbal communication skills 
Excellent organizational skills 
Proficient in Microsoft Office (specifically Word, Excel, and PowerPoint) 
Able to pass a background check 

Preferred qualifications/skills: 

Previous experience working on sensitive projects, as well as handling confidential information is a plus 
Ability to meet aggressive deadlines 
Ability to take on responsibilities, innovate solutions, and manage conflicting priorities with minimal guidance 
Ability to prioritize and provide accurate follow up on all issues and correspondence 
Familiarity with database management 




Immediate availability. 
This is a full-time contract position with benefits. 
Place of performance is at our Bethesda, MD office. 
Travel may be required as necessary and will need prior management approval. All necessary travel expenses are reimbursable via GSA standards. 
Equal Opportunity Employer/Veterans/Disabled. 
For more information about CES, please visit